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Knowledge Base
Tuple
Reform
SavvyCal
Transistor
Statamic
Laravel

Your customers
never wait for answers.

Deliver instant, AI-powered help with smart search, article suggestions, and seamless self-service.
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Related articles

Help users find what they need faster. Our AI suggests relevant articles in real time — reducing drop-offs and support requests.
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Multi-language

Reach a global audience with localized knowledge bases. Deliver native experiences by managing content in multiple languages effortlessly.
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AI-powered chatbot

Give users 24/7 access to instant answers. Our AI surfaces knowledge base articles directly in chat — no agents required.
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User feedback

Know what’s working — and what’s not. Let users rate articles, gather insights, and improve your help content continuously.

This isn’t everything we’ve built

From smart search to custom branding, these features ensure your knowledge base delivers a great self-service experience.

Branding

Deliver a help experience that feels truly yours. Customize colors, logo, and layout to match your brand and build trust at every touchpoint.

Powerful reports

Understand how your help content performs. Track views, search terms, and success rates to improve answers and reduce friction.

Collections

Organize articles into clear collections so customers can find what they need—faster, easier, and without contacting support.

Powerful editor

Create beautiful, clear, and helpful articles with a rich-text editor built for support teams. Add images, embeds, and formatting with ease.
Testimonials

Trusted by startups and enterprises

Join thousands of startups and enterprises using Pipeback to scale support, engage customers, and grow with AI-powered automation

I love Pipeback because it is a very simple to use solution for communicating changes in my products and collecting feedbacks! Being a solo founder with side projects, time is always a concern, and creating and maitaining changelog and feedback pages can be a bit time consuming. Using Pipeback helps me a lot to not only save time but to show a more professional look for my SaaS projects.

Tiago Costa
Tiago Costa
Founder at Freelup.com.br

Pipeback helped me with a big communication problem I had with my clients. With it, I can publicize the news about my system with a high rate of visibility among my customers.

Patrick Silva
Patrick Silva
Founder at bellacorpo.com.br

We love Pipeback because it is a very simple to collect feedbacks from our customers. It is a great tool to keep track of the changes we make in our products and to collect feedbacks from our customers.

Diego Carmona
Diego Carmona
Founder at leadlovers.com.br

I love Pipeback because it is a very simple to use solution for communicating changes in my products and collecting feedbacks! Being a solo founder with side projects, time is always a concern, and creating and maitaining changelog and feedback pages can be a bit time consuming. Using Pipeback helps me a lot to not only save time but to show a more professional look for my SaaS projects.

Tiago Costa
Tiago Costa
Founder at Freelup.com.br

Pipeback helped me with a big communication problem I had with my clients. With it, I can publicize the news about my system with a high rate of visibility among my customers.

Patrick Silva
Patrick Silva
Founder at bellacorpo.com.br

We love Pipeback because it is a very simple to collect feedbacks from our customers. It is a great tool to keep track of the changes we make in our products and to collect feedbacks from our customers.

Diego Carmona
Diego Carmona
Founder at leadlovers.com.br

I love Pipeback because it is a very simple to use solution for communicating changes in my products and collecting feedbacks! Being a solo founder with side projects, time is always a concern, and creating and maitaining changelog and feedback pages can be a bit time consuming. Using Pipeback helps me a lot to not only save time but to show a more professional look for my SaaS projects.

Tiago Costa
Tiago Costa
Founder at Freelup.com.br

Pipeback helped me with a big communication problem I had with my clients. With it, I can publicize the news about my system with a high rate of visibility among my customers.

Patrick Silva
Patrick Silva
Founder at bellacorpo.com.br

We love Pipeback because it is a very simple to collect feedbacks from our customers. It is a great tool to keep track of the changes we make in our products and to collect feedbacks from our customers.

Diego Carmona
Diego Carmona
Founder at leadlovers.com.br

I love Pipeback because it is a very simple to use solution for communicating changes in my products and collecting feedbacks! Being a solo founder with side projects, time is always a concern, and creating and maitaining changelog and feedback pages can be a bit time consuming. Using Pipeback helps me a lot to not only save time but to show a more professional look for my SaaS projects.

Tiago Costa
Tiago Costa
Founder at Freelup.com.br

Pipeback helped me with a big communication problem I had with my clients. With it, I can publicize the news about my system with a high rate of visibility among my customers.

Patrick Silva
Patrick Silva
Founder at bellacorpo.com.br

We love Pipeback because it is a very simple to collect feedbacks from our customers. It is a great tool to keep track of the changes we make in our products and to collect feedbacks from our customers.

Diego Carmona
Diego Carmona
Founder at leadlovers.com.br

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