Live chat software
reimagined.

Provide real-time customer support on your app or website through fast, personal conversations.

Live Chat
Tuple
Reform
SavvyCal
Transistor
Statamic
Laravel

Next-level live chat
for customer support and sales

Meet Lena — our AI-powered assistant, built to reimagine how support and sales work together.
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Organized team inbox

Route each conversation to the right team — whether it’s support, technical, pre-sales, or sales. Assign, tag, and prioritize messages in one shared inbox.
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Custom bots at scale

Design bots to qualify leads, route chats, and handle common questions — so your team can focus on high-value conversations.
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Auto-translate

Support every customer in their native language by automatically translating messages across every channel — including email, chat, and WhatsApp — ensuring clear, fast communication no matter where they are.
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Increase sales with auto-invitations

Send automatic chat invitations to customers based on specified rules — so you can get more conversations and grow your business.

This isn't everything we've built

From help center integration to real-time translation, these features make sure every detail of your live chat experience is covered.

Match your brand

Customize your chat widget to match your brand by choosing the right colors, themes, and layout for a seamless experience.

Help Center

Much more than a chat widget, display help center articles directly in the chat and let users find answers instantly.

Customer satisfaction

Ask customers to rate their chat experience and track satisfaction in real time to improve support performance.

Cross-channel

Let users continue the conversation by email after leaving your site — everything stays in the same chat thread.

Auto-translate

Automatically translate messages in real time and talk to customers in their native language without extra tools.

Mobile apps

Respond to users anytime from your iOS or Android device using Pipeback’s mobile apps for live chat on the move.
Testimonials

Trusted by startups and enterprises

Join thousands of startups and enterprises using Pipeback to scale support, engage customers, and grow with AI-powered automation

I love Pipeback because it is a very simple to use solution for communicating changes in my products and collecting feedbacks! Being a solo founder with side projects, time is always a concern, and creating and maitaining changelog and feedback pages can be a bit time consuming. Using Pipeback helps me a lot to not only save time but to show a more professional look for my SaaS projects.

Tiago Costa
Tiago Costa
Founder at Freelup.com.br

Pipeback helped me with a big communication problem I had with my clients. With it, I can publicize the news about my system with a high rate of visibility among my customers.

Patrick Silva
Patrick Silva
Founder at bellacorpo.com.br

We love Pipeback because it is a very simple to collect feedbacks from our customers. It is a great tool to keep track of the changes we make in our products and to collect feedbacks from our customers.

Diego Carmona
Diego Carmona
Founder at leadlovers.com.br

I love Pipeback because it is a very simple to use solution for communicating changes in my products and collecting feedbacks! Being a solo founder with side projects, time is always a concern, and creating and maitaining changelog and feedback pages can be a bit time consuming. Using Pipeback helps me a lot to not only save time but to show a more professional look for my SaaS projects.

Tiago Costa
Tiago Costa
Founder at Freelup.com.br

Pipeback helped me with a big communication problem I had with my clients. With it, I can publicize the news about my system with a high rate of visibility among my customers.

Patrick Silva
Patrick Silva
Founder at bellacorpo.com.br

We love Pipeback because it is a very simple to collect feedbacks from our customers. It is a great tool to keep track of the changes we make in our products and to collect feedbacks from our customers.

Diego Carmona
Diego Carmona
Founder at leadlovers.com.br

I love Pipeback because it is a very simple to use solution for communicating changes in my products and collecting feedbacks! Being a solo founder with side projects, time is always a concern, and creating and maitaining changelog and feedback pages can be a bit time consuming. Using Pipeback helps me a lot to not only save time but to show a more professional look for my SaaS projects.

Tiago Costa
Tiago Costa
Founder at Freelup.com.br

Pipeback helped me with a big communication problem I had with my clients. With it, I can publicize the news about my system with a high rate of visibility among my customers.

Patrick Silva
Patrick Silva
Founder at bellacorpo.com.br

We love Pipeback because it is a very simple to collect feedbacks from our customers. It is a great tool to keep track of the changes we make in our products and to collect feedbacks from our customers.

Diego Carmona
Diego Carmona
Founder at leadlovers.com.br

I love Pipeback because it is a very simple to use solution for communicating changes in my products and collecting feedbacks! Being a solo founder with side projects, time is always a concern, and creating and maitaining changelog and feedback pages can be a bit time consuming. Using Pipeback helps me a lot to not only save time but to show a more professional look for my SaaS projects.

Tiago Costa
Tiago Costa
Founder at Freelup.com.br

Pipeback helped me with a big communication problem I had with my clients. With it, I can publicize the news about my system with a high rate of visibility among my customers.

Patrick Silva
Patrick Silva
Founder at bellacorpo.com.br

We love Pipeback because it is a very simple to collect feedbacks from our customers. It is a great tool to keep track of the changes we make in our products and to collect feedbacks from our customers.

Diego Carmona
Diego Carmona
Founder at leadlovers.com.br

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